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Dicom Solutions
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ABOUT US

Dicom Solutions
Dicom Solutions was established in 2003 to assist imaging centers, hospitals, and private practices with meeting their imaging equipment goals—which was finding the right equipment solution for their individual needs, at the right price budget, with the right service and support. Initially starting with just a few products and a small family run business, Dicom Solutions started paving the way of the Medical Imaging future by growing their products and services line over the past ten years to now over 3,000 products. Dicom Solutions was the pioneer in getting medical imaging products and information online, via our interactive website and online forum. In 2004, Dicom Solutions transformed the medical imaging industry by launching the original extensive interactive online marketplace and established ourselves as the “one-stop shop” for all medical imaging related products (Digital X-Ray, PACS, Film Digitizers, Digital converters, ect).

US Based Service & Support

Have you ever tried to get support on navigating your software program, and are unable to reach anyone in the US that can help out? With Dicom Solutions, that will never be a worry! All of our service support staff is located here in the US, and better yet, we do all our support here IN-HOUSE! That means we do not outsource our service and support. Some of our competitors will hire outside dealers to install and support your product. We have a nationwide team of installers and support technicians to make sure your system is always working properly. You can rest assured that when you reach a Dicom Solutions employee, whether it is by phone, email, or live chat, that they are an actual employee committed to delivering the core values which we were founded on, and strive to deliver on a daily basis.

Unbiased Reviews & Buyers Guides:

For many of our customers, their purchase with Dicom Solutions will be the single largest investment in their practice or business. We understand that there are alot of options and not enough information to make a educated decision. That is why we offer Free Buyers Guides and videos on our youtube channel, to help answer your toughest questions.

Building an X-Ray Room Guide

We know our products!

In order to have an excellent reputation, customer support and provide your customers with the best products, you need to intimately know your products.
Before we even consider offering a product to our customers, we put it though our in-house R&D lab to verify that it can meet our customers highest demands. We do not just take the word of our manufacturer that it works!
Though this process, we might might enhancements or additions in an effort to provide the highest quality products that can continue to impress our customers.

Why Choose Us?

We are here to service you 24 hours a day, 7 days a week, 365 days of the year. Providing the best customer support is our most important mission. Here are a few reasons that make us the best in the business and why you should buy from us:

Satisfaction Guaranteed

We back up all purchases with a 100% satisfaction guarantee. Our generous return policy combined with our award winning customer service ensures that you will be completely satisfied. Every product we sell comes with a full manufacturer’s warranty in addition to the 100% Satisfaction Guarantee.

Satisfaction Guaranteed

Best Deal Guarantee

There is much more to getting the best deal than just the lowest price. Dicom Solutions is proud to have the industry’s best customer service along with competitive pricing. If you find a better deal from an authorized reseller, let us know and we’ll do everything to match or beat it.

Wide Product Selection

We offer a huge inventory with a selection of the industry’s finest products, available at the best prices. Use our easy to use site navigation or our powerful product search to quickly find what you need. If you cannot find something in our store, we will help you find it even if it means sending you to our competition.

Excellent Customer Service

We go the extra mile to ensure your complete satisfaction. Our knowledgeable Product Experts and Customer Service Specialists are available via e-mail, chat, fax, and telephone to ensure the highest quality in customer relations based on unparalleled professionalism.

Special Manufacturer Deals

We are the largest online Authorized Dealer or Distributor for most of the brands we offer. Our relationship with the major Brands ensure that we can pass special deals onto you such as Factory Demos, Rebates, Refurbished Products, and Deep Discounts.

Not Sure What You Want? We'll Find The Solution.

Contact us by phone, email or via our social media channels.